BOROCHAT
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Can everybody stop getting shot.
Views: 638
I think we all need to take a chill pill. Not on here (moan all you like) but when engaging with the club and be a bit more understanding of the current situation.
Clearly there is a communications problem at the moment, and piling on increasing that demand/workload isn't going to help anything.
There is justified criticism to be directed to whoever the CEO is these days, or Phil as they have failed to have an adequate contingency in place, or failed to react quickly enough, for a situation the off the field team and media finds itself in.
I think this communications issue is rubbing people up the wrong way and bringing a whole lot of ill feeling and negativity about. It's having a snowballing effect but I think we just need to calm down and give them some time to sort it out before we declare the end of the world.
The Stevenage X account and entire media side of things I believe is currently being run by two fairly inexperienced people. They're not spokespeople for the club so anything they put out would have to be cleared through official channels etc.
It seems to me it's just adding to the problem by keeping asking for updates and explanations etc, increasing the workload of people who don't work 24 hours a day.
On the footballing side of things we are 3 games in, won 1, lost 1, drawn 1. Again not the end of the world. Hopefully the off field stuff won't impact the team.
It's times like these we need to club together and give our support not create rifts.
Peace and love.
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7 people
Re: Can everybody stop getting shot.
Views: 414
On the footballing side of things we are 4 games in, won 1, lost 2, drawn 1 and closed an entire stand at home due to lack of interest. Again not the end of the world. Hopefully the off field stuff won't impact the team.
*just updating this for you Sev.
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Re: Can everybody stop getting shot.
Views: 465
New CEO is actually now a COO, Jennie C who has been at club yrs.
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Re: Can everybody stop getting shot.
Views: 492
People use social media to howl into the void about the alienation they feel as a lower value consumer in late stage capitalism, the club are really only involved at arm's length.
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Re: Can everybody stop getting shot.
Views: 532
X account being run by inexperienced people, that'll be Phil doing things on the cheap again and being surprised why people get pissed off with it, not that i use X
But the whole thing around "the great fan experience" when booking tickets, its an absolute shambles and a pain in the arse, it wasn't broken it didn't need fixing
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1 person
Re: Can everybody stop getting shot.
Views: 504
Did you not try buying Stockport play off tickets? Definitely was broken.
Btw, have any details been released about how loyalty points etc will work with the new system?
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Re: Can everybody stop getting shot.
Views: 453
Did you not try buying Stockport play off tickets? Definitely was broken.
Playoff ticket demand overload melting the servers probably won't be an issue to contend with this season....
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1 person
Re: Can everybody stop getting shot.
Views: 490
Nope fortunately i was away for both games
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Re: Can everybody stop getting shot.
Views: 514
Don't think there was any loyalty system, was there? That was just hopeful thinking when they first announced we would be moving to fanbase.
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Re: Can everybody stop getting shot.
Views: 536
In a strange kind of way it's quite refreshing that the club is performing like this. They are trying to create, as near as possible, our roots. It's all part of our 50th anniversary celebrations, taking us back in time.
Seriously though, I believe this hiccup is a combination of our clubs expectations and reality surrounding Fanbase.
Our expectations have left our club short. Also, I agree, let's give our club some slack and make the most of what we do get.
Edited by Telboy at 12:37:59 on 25th August 2026
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1 person
Re: Can everybody stop getting shot.
Views: 523
How does Phil know there is a communication problem if his customers dont tell him?
And if the comms of a multi-million pound business that relies on customer goodwill and interaction is being run by a couple of relatively inexperienced people, that's on him too, to prioritise what they say and who to.
Some of the reactions has been a bit OTT I agree but hey, it's borochat, it wont change. Im sure X and Facebook are similar.
But as Wasp says, I'm pretty sure no-one on the board reads Borochat. Which is why we have Cruffers as a conduit.
Edited by BALDOCKBORO at 12:37:14 on 25th August 2026
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Re: Can everybody stop getting shot.
Views: 506
Surely the club knew that Alfie leaving would leave an inexperienced team. They knew when he was leaving and its been months now, as I believe he left at the end of last season. Factor in that his notice period, and that's along time to not get in a replacement. Maybe more penny pinching.
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2 people
Re: Can everybody stop getting shot.
Views: 491
There is a reason good PR and comms people are quite expensive.
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Re: Can everybody stop getting shot.
Views: 463
That's the same with any profession. We don't seem to have had this much silence in previous years. Maybe Phil doesn't think it's worth spending the money on it, as with other things that have been cut back on.
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2 people
Re: Can everybody stop getting shot.
Views: 518
And I imagine Cruffers himself is getting it from all angles trying to be the middle man! I'm sure he will help convey the dissatisfaction to the right people.
But yes as I say valid criticism directed at the top, but like you say they may not have any idea as I doubt they are monitoring Twitter and Facebook. I don't know how they get feedback or grasp the feeling of the fanbase to be honest.
I suspect it's because Phil reads Borochat daily 🤣
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Re: Can everybody stop getting shot.
Views: 349
Cruffers deserves better.
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Re: Can everybody stop getting shot.
Views: 514
if Cruffers is being badgered constantly that's also on the club. it is evidence that their comms are broken.
But he's probably well paid as SLO so he wont mind I'm sure ;)
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Re: Can everybody stop getting shot.
Views: 460
I have a normal full time job to pay the bills! The SLO role is voluntary. And I knew that when I took on the role. But there are some perks to the job (I get a hug from Revs every week!) but most of what I do is my way of supporting the club as a supporter of the club. Cheesy maybe, it it’s how I see it. I can take most of the grief, but not the personal abuse, either directly or on social media.
This off-season has been challenging and busy for me….! But this is my 5th season as SLO, and so I’ve learnt which battles to fight and which ones to just ride. However every season brings different challenges.
I do however think that there has been a bit of an over reaction regarding closing the ET (or the JBT for the oldies among us!), especially from people who have stated that they weren’t going tonight anyway. As far as I see it, the club held off making a decision to see if ticket sales would suffice to cover the need for the required stewarding on the ET. Operational costs are so tight for every game, probably more-so than some people realise. And Phil has communicated recently again the financial challenges this season. There have also been many personnel changes over the last few months and we all know that change in business brings its own challenges. But I’m confident it will improve.
General communication - yes I understand some people’s concerns, and this will be communicated from me to the relevant people at the club. But from my ‘inside’ view, if anyone thinks the club doesn’t care about supporters, or that Phil is penny pinching is simply not true. I’d rather wait to get the right people into the club rather than getting anyone in just to fill a space. And I’d have Phil as owner of our club over any other owner in L1.
Over everything else, our support of Revs and the squad as a whole is the most important thing, especially in difficult times.
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8 people
Re: Can everybody stop getting shot.
Views: 426
Phil has communicated recently again the financial challenges this season
I was thinking about this in light of Chuds'(?) comment about it being the beginning of the end.
Frustrating as it sounds, maybe it is what it has to be? Phil has consistently spoken out about the financial viability of League One as a whole – not just ourselves. Obviously, we're in a position where we can't afford to spunk millions up the wall because we can't afford to lose it in kind. Not that we aren't already losing money anyway.
The financial realities of football are harsh, yet probably unappreciated by many fans. If we, as a club, have to choose between League One football and having a relatively sustainable operational model, would you not choose the latter? Certainly in a year when we're marking 50 years since Boro' stepped into the void after Athletic went bust.
Our problem is multi-faceted. Our fanbase/ticket revenue is comparatively small, so we can't compete with the likes of Bradford, Luton, Sheff Wed and the like. We don't have a sugar daddy A-list owner. We're probably pulling all the levers we can with diversified revenue streams (anyone for padel?). And we're always competing with other clubs who are not afraid to just throw money in the pursuit of success and to hell with the problems that causes down the line.
This all perpetuates the obscene scenario we're now in. And until a "big" club is allowed to fail, no-one is going to heed warnings or change behaviours. Bury didn't do it. Macclesfield didn't do it. Dozens of non-league clubs didn't do it. So, maybe all we have left is to accept our lot as a club, see how long we can stick it out with the disparity in resources as it is, and accept that perhaps one day soon we'll be sneered at for "going back to where we belong" by fans of clubs who are building castles on sand.
Sorry, what was the question at the start?
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2 people
Re: Can everybody stop getting shot.
Views: 437
And you do a genuinely very good job, don't forget that, or think it isn't genuinely appreciated by many people (who probably never tell you).
Not that you need it, a hug from Revs is reward enough for anything.
Edit: But a real request from me please, can you ask the club to return to giving the attendance AND away attendance (ideally for home and away matches) for each game at the bottom of the match reports? I am an anal bustard, but t really does cause me great sorrow if I have to leave that cell blank after a match.
Edited by Chuds at 15:43:45 on 25th August 2026
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1 person
Re: Can everybody stop getting shot.
Views: 444
Thank you, that’s very much appreciated. But not necessary. Just give me one of those lovely smiles when you’re in the ground and I’m a happy SLO!
Re the attendance figures, I have voiced that to the club so hopefully it’ll get better, but if not then I’ll be able to get the figures for you somehow.
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Re: Can everybody stop getting shot.
Views: 549
Don’t worry about it. This forum is only read by about 20 people. Most of them are insane.
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2 people
Re: Can everybody stop getting shot.
Views: 533
And those that aren't insane are largely illiterate.
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Re: Can everybody stop getting shot.
Views: 448
I am both
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