BOROCHAT

Tech failure

By GarstonBoroYesterday 14:56Yesterday at 14:56:29

Views: 418

Yet again I have given up trying to buy a ticket online. 30 minutes entering card details and no ticket. Yes , you may say I should pay at the gate but I travel 40 minutes to watch Boro and this weekend I will go to Watford, so much easier.

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Re: Tech failure

By Ino Zero (Albert Tatlock)Today 10:57Today at 10:57:36In response to Tech failure Top of thread

Views: 33

I have just bought my East terrace ticket on line. no difficulties.
sometimes my browser did not complete the purchasing section, i now ensure that Chrome is always up to date and that i hold minimum browser history. Like others I have not had a problem now for a year or more.
best of luck.
CYOB

Edited by Albert Tatlock at 10:57:51 on 30th August 2025

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Re: Tech failure

By Copes (CDawg)Yesterday 16:20Yesterday at 16:20:51In response to Tech failure Top of thread

Views: 332

what stage of the process is failing for you?

As Chuds said I’ve booked online many many times and have never had an issue.

Edited by CDawg at 16:22:47 on 29th August 2025

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Re: Tech failure

By GarstonBoroYesterday 16:43Yesterday at 16:43:37In response to Re: Tech failure Top of thread

Views: 307

It seemed to be the payment stage

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Re: Tech failure

By Copes (CDawg)Yesterday 17:15Yesterday at 17:15:56In response to Re: Tech failure Top of thread

Views: 283

As in you’re clicking pay and nothing has happened?

Or is it asking for external verification from your bank? Anyway glad you got it sorted

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Re: Tech failure

By Mutley (Mutley34)Yesterday 15:56Yesterday at 15:56:51In response to Tech failure Top of thread

Views: 334

Never had an issue booking on my phone, lap top at home or work PC

Oh and you cant pay at the gate either :-)

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Re: Tech failure

By HITCHIN CALLINGYesterday 16:05Yesterday at 16:05:57In response to Re: Tech failure Top of thread

Views: 334

On your last point sorry to be picky but you can buy a tick on day normally from the booths,just in case Garston unaware

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1 person

Re: Tech failure

By Mutley (Mutley34)Yesterday 19:46Yesterday at 19:46:54In response to Re: Tech failure Top of thread

Views: 213

No text

Edited by Mutley34 at 19:47:15 on 29th August 2025
Edited by Mutley34 at 19:48:50 on 29th August 2025

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Re: Tech failure

By GarstonBoroYesterday 16:44Yesterday at 16:44:51In response to Re: Tech failure Top of thread

Views: 295

Can I get the reduced price at the gate on match day ?

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Re: Tech failure

By ChudsYesterday 16:46Yesterday at 16:46:20In response to Re: Tech failure Top of thread

Views: 292

Pretty certain we removed the price hike on a matchday two or three years ago and it is the same price regardless of when purchased now.

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Re: Tech failure

By Balders (BALDOCKBORO)Yesterday 17:19Yesterday at 17:19:03In response to Re: Tech failure Top of thread

Views: 274

Correct.

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Re: Tech failure

By ChudsYesterday 15:17Yesterday at 15:17:37In response to Tech failure Top of thread

Views: 360

I would suggest this may be a you issue if you struggle with this regularly, as I have never had a problem buying anything, either tickets or club shop items, from us.

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Re: Tech failure

By Balders (BALDOCKBORO)Yesterday 16:28Yesterday at 16:28:51In response to Re: Tech failure Top of thread

Views: 298

Same. Never a problem with tickets, albeit I only buy 4 a year max most of the time.

But ifollow is very temperamental via club website.

Deleting cookies, clearing cache and using private browser setting have all been needed before to buy a match pass.

Edited by BALDOCKBORO at 16:29:14 on 29th August 2025

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Re: Tech failure

By HITCHIN CALLINGYesterday 15:14Yesterday at 15:14:19In response to Tech failure Top of thread

Views: 348

Sorry to hear that , sometimes I had that issue when trying to buy on one device, normally my phone, but when tried on another eg laptop no problem.Just a suggestion.

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Re: Tech failure

By GarstonBoroYesterday 16:42Yesterday at 16:42:23In response to Re: Tech failure Top of thread

Views: 286

I persisted and finally managed to get a ticket. I don’t understand the tech. Maybe it’s my age but Stevenage seems particularly difficult.

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Re: Tech failure

By ChudsYesterday 16:45Yesterday at 16:45:22In response to Re: Tech failure Top of thread

Views: 286

Let's hope you (we all) are treated to a comprehensive home victory!

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1 person

Re: Tech failure

By GarstonBoroYesterday 16:48Yesterday at 16:48:39In response to Re: Tech failure Top of thread

Views: 284

The view from the East stand never looked better…

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Re: Tech failure

By Deltic 21 (Spirit of East Coast Boro)Today 09:04Today at 09:04:05In response to Re: Tech failure Top of thread

Views: 40

Good to know you’ll be there. In answer to your main point, you are not alone. I have not had any issues at all recently, but I did go through a long period a couple of years ago where getting to the payment stage often saw the screen go blank after verification. You never knew if the transaction had failed or gone through which led to wasted time at the ticket window sorting it out. A couple of times I’d been charged twice but the club were really good about sorting it out. Not been a problem since.

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