BOROCHAT
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by ChudsToday 22:45Today at 22:45:41
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Tech failure
Views: 5301
Yet again I have given up trying to buy a ticket online. 30 minutes entering card details and no ticket. Yes , you may say I should pay at the gate but I travel 40 minutes to watch Boro and this weekend I will go to Watford, so much easier.
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Re: Tech failure
Views: 4622
I have just bought my East terrace ticket on line. no difficulties.
sometimes my browser did not complete the purchasing section, i now ensure that Chrome is always up to date and that i hold minimum browser history. Like others I have not had a problem now for a year or more.
best of luck.
CYOB
Edited by Albert Tatlock at 10:57:51 on 30th August 2025
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Re: Tech failure
Views: 4677
Always best to clear your browser history
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Re: Tech failure
Views: 4679
I knew a priest who used to do that using a hammer.
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Re: Tech failure
Views: 4571
i do not think my browsing is/was so persistent. I am fortunate that my wife is good enough to clean up after me. Possibly see you all later.
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Re: Tech failure
Views: 4826
what stage of the process is failing for you?
As Chuds said I’ve booked online many many times and have never had an issue.
Edited by CDawg at 16:22:47 on 29th August 2025
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Re: Tech failure
Views: 4828
It seemed to be the payment stage
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Re: Tech failure
Views: 4813
As in you’re clicking pay and nothing has happened?
Or is it asking for external verification from your bank? Anyway glad you got it sorted
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Re: Tech failure
Views: 4851
Never had an issue booking on my phone, lap top at home or work PC
Oh and you cant pay at the gate either :-)
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Re: Tech failure
Views: 4824
On your last point sorry to be picky but you can buy a tick on day normally from the booths,just in case Garston unaware
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Re: Tech failure
Views: 4811
No text
Edited by Mutley34 at 19:47:15 on 29th August 2025
Edited by Mutley34 at 19:48:50 on 29th August 2025
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Re: Tech failure
Views: 4779
Can I get the reduced price at the gate on match day ?
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Re: Tech failure
Views: 4872
Pretty certain we removed the price hike on a matchday two or three years ago and it is the same price regardless of when purchased now.
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Re: Tech failure
Views: 4879
I would suggest this may be a you issue if you struggle with this regularly, as I have never had a problem buying anything, either tickets or club shop items, from us.
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Re: Tech failure
Views: 4883
Same. Never a problem with tickets, albeit I only buy 4 a year max most of the time.
But ifollow is very temperamental via club website.
Deleting cookies, clearing cache and using private browser setting have all been needed before to buy a match pass.
Edited by BALDOCKBORO at 16:29:14 on 29th August 2025
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Re: Tech failure
Views: 4900
Sorry to hear that , sometimes I had that issue when trying to buy on one device, normally my phone, but when tried on another eg laptop no problem.Just a suggestion.
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Re: Tech failure
Views: 4807
I persisted and finally managed to get a ticket. I don’t understand the tech. Maybe it’s my age but Stevenage seems particularly difficult.
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Re: Tech failure
Views: 4812
Let's hope you (we all) are treated to a comprehensive home victory!
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1 person
Re: Tech failure
Views: 4828
The view from the East stand never looked better…
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Re: Tech failure
Views: 4548
Good to know you’ll be there. In answer to your main point, you are not alone. I have not had any issues at all recently, but I did go through a long period a couple of years ago where getting to the payment stage often saw the screen go blank after verification. You never knew if the transaction had failed or gone through which led to wasted time at the ticket window sorting it out. A couple of times I’d been charged twice but the club were really good about sorting it out. Not been a problem since.
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