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Re: Stockport away tickets

By SevToday 10:44Today at 10:44:27In response to Re: Stockport away tickets

Did they log in to the account they bought their season ticket with and then go to buy the tickets, or just go to the ticket section without logging in?

Assuming they have, and it's not just user error (like some of my clients are work when they ring up telling me something isn't working) then yes that's unacceptable and definitely contact the club to resolve/complain.

I do feel the club could provide clearer instructions at times, an "idiots guide" step by step on things like this rather than just generic statements with no details of the process.

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